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Showing 3 results for Satisfaction
S. Maghsoodi, F. Tavakolian , Volume 6, Issue 3 (12-2015)
Abstract
Background and Purpose: The main objective of the present paper was to study the factors affecting the satisfaction of people with traditional medicine. This study was a survey and the required data were collected using a questionnaire. For this purpose, 300 men and women referring to the centers providing traditional medicine services in the citiy of Kerman were randomly selected based on accessible and targeted sampling. To study the relationship between variables, some statistical tests such as summers, Spearman, Pearson correlation, and stepwise multivariate regression were used.
Results: Study findings showed that there is a significant relationship between independent variables (Education background, awareness, attitude and interest, doctor-patient relationship, personnel behavior, cost of treatment, and effectiveness) and the dependent variable (satisfaction with traditional medicine).
Conclusion: The survey of results of regression analysis also indicated that personnel behavior, awareness of the consequences of traditional medicine, and cost of treatment, respectively, are the most effective factors in the explanation of the dependent variable.
A. Sharifi, J. Rezaei, Kh. Moradi, A. Almasi, L. Ebrahimpourian, R. Norouzinia, Volume 7, Issue 1 (6-2016)
Abstract
Background and Purpose: Cupping is a branch of the alternative medicine for treatment and prevention of disease. Due to increasing to use such methods by popular, the goal of this study was determined persons, knowledge and satisfaction of cupping in Kermanshah city.
Methods and Materials: This descriptive cross - sectional study was performed on 270 clients who had referred to the cupping centers in Kermanshah in 2013. Persons were selected according to available sampling. The tools to collected data were valid and reliable researcher developed questionnaire with a total of 30 questions in three areas, including the indications, cupping rituals and satisfaction. The obtained information was analyzed by using Spss18 software and descriptive, analytic statistics.
Results: The mean age 54.4 + 6.6 years. 71.5% of men and 28.5% women, 81% had under-graduate university education level. Before and after cupping care not desirable and 80/4% of the persons were low to moderate knowledge about the cupping. But medium to high satisfaction rate observed in over 84%. No significant statistical relationship was found between awareness and satisfaction while awareness decreased with increasing age (p <0.001).
Conclusion: Due to the lack of awareness about the indications and cupping rituals is recommended while public education by experts about the rules and indications of cupping, comprehensive research be performed on the effectiveness of cupping on various diseases.
Fataneh Hashem Dabaghian, Hoorieh Mohammadi Kenari, Aida Asghari, Volume 14, Issue 1 (5-2023)
Abstract
Background and Purpose: Customer satisfaction with service delivery is one of the evaluation methods that needs to be assessed periodically in every organization. The present study was conducted to investigate patient satisfaction with the services provided in the Persian medicine clinic of Iran University of Medical Sciences.
Materials and Methods: A total of 280 patients referred to the Persian medicine clinic of Iran University of Medical Sciences (Dec 2021-March 2022) were selected by convenient method and completed the Persian version of the PSQ-18 questionnaire. Data were described and analyzed by SPSS software.
Results: The mean± standard deviation age of the sample was 39.66 (±12.51) years and 176 (62.6%) were female. The most common causes of patient dissatisfaction were the high cost of medications, and the long waiting time. Proper behavior of physicians and the staffs of the clinic, complete examination and spending time for patients were some of the positive points that a large percentage of patients mentioned. In addition, an increase in the score of satisfaction was observed in all domains compared with the previous study in 2013.
Conclusion: The results of the present study showed an appropriate level of client satisfaction in all domains of service delivery in this clinic, and its promotion compared with the previous study.
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